The Worst Home Health Care Agencies in Saint Augustine, Florida

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Saint Augustine, Florida

There are 23 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Saint Augustine, Florida.)

Name	5-Star Quality of Care Rating
FLAGLER HOME CARE LLC 301 HEALTH PARK BLVD STE 327 SAINT AUGUSTINE, FL 32086	2.5:
INTERIM HEALTHCARE OF ST AUGUSTINE 3440 US 1 SOUTH SUITE 404 SAINT AUGUSTINE, FL 32086	3:
CONCIERGE HOME CARE, SUITE 302 100 WHETSTONE PLACE ST. AUGUSTINE, FL 32086	3.5:
BROOKS REHABILITATION HOME HEALTH 6676 CORPORATE CENTER PKWY. JACKSONVILLE, FL 32216	3.5:
FAMILY LIFE CARE INC 555 WELLS RD ORANGE PARK, FL 32073	3.5:
PINNACLE HOME CARE 1199 W GRANADA BLVD ORMOND BEACH, FL 32174	3.5:
ENHABIT HOME HEALTH 9143 PHILIPS HWY STE 535 JACKSONVILLE, FL 32256	3.5:
TEHC LLC 7899 BAYMEADOWS WAY STE 100 JACKSONVILLE, FL 32256	3.5:
PSYCHACCESS HOME HEALTH CARE 3636 UNIVERSITY BLVD S STE B2 JACKSONVILLE, FL 32216	3.5:
TLAY HEALTHCARE SERVICES INC 2802 N 5TH ST STE 200 SAINT AUGUSTINE, FL 32084	4:
CENTERWELL HOME HEALTH 350 CORPORATE WAY STE 250 ORANGE PARK, FL 32073	4:
MEDICAL SERVICES OF AMERICA HOME HEALTH 3589 CARDINAL POINT DR STE 2 JACKSONVILLE, FL 32257	4:
ALL AT HOME HEALTHCARE 4130 SALISBURY RD. JACKSONVILLE, FL 32256	4:
BROOKS REHABILITATION HOME HEALTH 3424 SAINT JOHNS AVE PALATKA, FL 32177	4.5:
COMMUNITY HOME HEALTH CARE 3440 US HIGHWAY 1 S STE 403 ST AUGUSTINE, FL 32086	4.5:
TRILOGY HOME HEALTHCARE 12740 GRAN BAY PARKWAY STE 2120 JACKSONVILLE, FL 32258	4.5:
ACCENTCARE HOME HEALTH OF JACKSONVILLE 1542 KINGSLEY AVE STES 131 AND 132 ORANGE PARK, FL 32073	4.5:
CONCIERGE HOME CARE 350 CORPORATE WAY STE 300 ORANGE PARK, FL 32073	4.5:
CONFIDENT CARE OF FLORIDA CORP 3 PINE CONE DR STE 107 PALM COAST, FL 32137	5:
KINDRED AT HOME 205 ZEAGLER DR STE 401 PALATKA, FL 32177	5:
CONFIDENT CARE OF FLORIDA CORP 9428 BAYMEADOWS RD STE 230 JACKSONVILLE, FL 32256	5:
TEAM SELECT HOME CARE 9250 BAYMEADOWS RD STE 450 JACKSONVILLE, FL 32256	-:
A CARING HAND LLC 9050 CYPRESS GREEN DR STE 103 JACKSONVILLE, FL 32256	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Florida

Major Cities in Florida

Miami, FL (best, worst)	Tampa, FL (best, worst)
Orlando, FL (best, worst)	Jacksonville, FL (best, worst)
Sarasota, FL (best, worst)	Cape Coral, FL (best, worst)
Palm Bay, FL (best, worst)	Port St. Lucie, FL (best, worst)
Bonita Springs, FL (best, worst)	Palm Coast, FL (best, worst)
Kissimmee, FL (best, worst)	Pensacola, FL (best, worst)
Lakeland, FL (best, worst)	Winter Haven, FL (best, worst)
St. Petersburg, FL (best, worst)	Tallahassee, FL (best, worst)
Hialeah, FL (best, worst)	North Port, FL (best, worst)
Gainesville, FL (best, worst)	Deltona, FL (best, worst)